FAQs
LoopKiosk
What is LoopKiosk?

LoopLearn’s technology is specifically designed for organisations that always need to know who is on their premises, whilst ensuring the privacy and security of individuals’ information.

LoopKiosk is a contactless device which allows people to quickly and easily sign themselves in and out of premises, with supporting requirements and processes set by the organisation. It ensures an accurate record of everyone onsite at any point in time, which is particularly important in the event of an emergency.
It also has a heat sensing feature which notifies the organisation if anyone with a body temperature outside of a healthy range attempts to sign in to the premises.

Through LoopKiosk, what used to be done manually is now automated – ensuring accuracy, a smooth sign in/sign out process, and making visitor management faster and simpler.

Where can LoopKiosk be used?
LoopKiosk is a contactless device which allows people to quickly and easily sign themselves in and out of premises. It can be used anywhere where it’s important for the organisation to know who is on their premises – such as different entry points, or at different specific locations within the premises, e.g the cafeteria.
How does LoopKiosk work?

LoopKiosk is a private, secure, and automated sign-in/out and attendance taking system. It can be used for all types of people at an organisation, including employees, visitors, and organisation members.

LoopLearn’s proprietary technology accurately identifies people in real-time via face recognition, enabling fast, hands-free sign in options, which helps to reduce the spread of germs.

It includes a built-in medical grade temperature sensor to check that each person’s body temperature is in a healthy range and automatically restricts entry if a person has a fever detected, fails to pass a screening question, or doesn’t have a valid requirement or document on file for the entry. If a sign-in is blocked, the LoopLearn system will also automatically send notifications to nominated staff members to action the appropriate steps.

LoopKiosks enable a fast sign in and sign out process for organisations and can be integrated with existing systems such as staff timesheets for payroll or other people management systems.

What are the benefits of LoopKiosk?

All organisations have a duty of care – in particular childcare centres, schools, universities, aged care facilities, and other care providers. They must ensure that people are accurately accounted for, only authorised people are onsite, and that they protect the health and wellbeing of those in their care.

Many industries have evolving compliance requirements for managing people in their care, including many checks and balances related to people coming onto their private premises. The LoopKiosk automates previously manual processes, saving countless hours of staff time allowing them to focus on other high impact tasks.

LoopKiosk helps organisations fulfil their duty of care in ways not possible before.

LoopSensor
What is LoopSensor?
LoopLearn is currently trialling LoopSensor, which automatically logs attendance and presence in set locations for organisations that have a duty to provide an adequate level of supervision to people in their care, such as schools and aged care homes.

This product is still in development.

Where will LoopSensor be able to be used?
LoopSensor would be able to be used wherever attendance and presence needs to be recorded, whilst ensuring the privacy and security of individuals’ information.

In schools, for example, LoopSensor would replace the manual roll call; in aged care facilities, it would provide useful information to staff about how active or inactive a resident has been so they can provide high-quality care, as well as support contact tracing efforts and people limits in different rooms.

LoopSensor would also alert staff if a student or resident is unexpectedly absent from the premises, or if an unauthorised person or stranger is on site.

How does LoopSensor work?
LoopLearn’s proprietary technology accurately identifies people in real-time through face and gait recognition, with no video recorded.

LoopSensors are small devices which can be positioned on a wall and programmed to identify individuals present in an area at particular times. A single image is temporarily captured and automatically verified by the software against the organisations existing information to create an attendance log. The image is immediately deleted once verification is complete.

LoopSensor immediately alerts organisations if someone is absent when they should be present.

What are the benefits of LoopSensor?
All organisations have a duty of care – in particular childcare centres, schools, universities, aged care facilities, and other care providers. This includes ensuring that people are accurately accounted for during the day.

Schools, for example, are legally required to take and keep accurate attendance records, often in every lesson throughout the day. Currently, this is done manually, which takes time, can be inaccurate, and isn’t keeping pace with modern approaches to learning and different types of classroom environments. LoopSensor automates this regular ‘roll call’, and can be integrated with existing attendance management systems, so classes can start straight away.

LoopSensor immediately alerts teachers and attendance officers when a student is absent from class, enabling schools to more quickly notify parents or carers if required. It also alerts teachers if an unknown person who may not have permission to be on campus is detected.

LoopSensor’s attendance records are more accurate than those created through manual roll call, giving parents and carers the confidence that all children are properly being accounted for during the school day.

For aged care facilities, it provides useful information to staff about how active or inactive a resident has been so they can provide high-quality care. For example, staff can be notified if a resident hasn’t left their room in a certain number of hours, or if they have been by themselves/isolated for an extended period of time.

LoopSensor also alerts staff if a student or resident is unexpectedly absent from the premises.

Privacy and Security
Is LoopLearn's technology safe? How secure is LoopLearn’s technology?
LoopLearn’s technology is globally patented. It is unlike any other people identification technology currently available in terms of its focus on privacy and security.
All LoopLearn products are fully compliant with Australian privacy requirements and meet high security standards.

The LoopLearn system consists of its own hardware and software, providing an integrated and secure technology solution that doesn’t require any additional infrastructure.
Data is only accessible by the organisation operating LoopLearn software (aka the customer), and information is stored on the customers own closed network on Australian servers. No information is transferred to, shared with, or accessible by any third-party at any time.

LoopLearn’s focus on privacy and security makes it the only technology suitable for organisations where privacy is paramount – in particular, aged care facilities, schools, universities, childcare centres, and other similar organisations.

What information does LoopLearn store?
LoopLearn’s technology identifies individuals in real-time within the system’s hardware. The LoopLearn identification algorithm produces a cached string of numbers stored in an encrypted database to perform identification, these numbers are only useful to the LoopLearn algorithm and cant be used by anything else. This means no images are required to be saved after the identification process is complete.

An organisation may choose to use LoopLearn to store information in relation to managing the attendance and sign-in processes, such as visitor contact details. These details are stored in a separate, isolated database to the identification numbers. This ensures a high level of data security, privacy and safety.

Where is the data stored?
Data is only accessible by the organisation operating LoopLearn (aka the customer), and all information is stored on their closed network located on Australian servers.
Is the data sold to third parties?
No. No information is transferred to, shared with, or accessible by any third-party at any time.
Could someone use the information stored by LoopLearn to identify me?
LoopLearn identification algorithms only work on LoopLearn devices. All images are immediately converted (after which the image is deleted) into a series of numbers which is compared to a dataset of similar values. These numbers won’t work with any other biometric system, they are unique to LoopLearn. No images are stored by LoopLearn, and biometric information is de-identified and encrypted.
How long are images stored for?
LoopLearn’s technology identifies individuals in real-time within the system’s hardware. This means no images are required to be stored, as identification occurs immediately, and nothing needs to be sent to external servers, ensuring a high level of data security, privacy and safety.

No images are stored by LoopLearn, and biometric information is de-identified and encrypted.

Will LoopLearn be used to track people?
LoopLearn is a private, secure, and automated visitor and attendance management system, designed specifically to be used by organisations that have a pre-existing requirement to know who is on their private premises. It has no purpose other than to record and verify attendance, in line with organisations’ duty of care responsibilities.

The intentional design of the LoopLearn system ensures that a person can only be identified while on the private premises of the organisation operating LoopLearn.

Further, no images are stored by LoopLearn, and biometric information is de-identified, encrypted and unique to LoopLearn devices; and no information is transferred to, shared with, or accessible by any third-party at any time.